Use of your right to withdrawal

Right of withdrawal
The consumer has the right to withdrawal their order within 14 days without any reason given. After the cancelation of the order, the consumer has 14 days to return the product. You will receive the whole payment including the delivery costs. Only the costs which will be made for the returning of the product(s) will be charged. When you use your right of withdrawal, you need to send the product back in his original state and with the original packaging. When you want to use your right of withdrawal, you can contact us via We will give you your whole payment back within 14 days after the consumer has sent a mail to us.

Excluded products from the right of withdrawal:
  • Products that are personalized (Pre tied stocks, bandages, bandage bands and Swarovski decoration).
  • Sale articles. When you want to return an article from the sale, your purchase amount will be refunded with a coupon for
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